Digital Product & Refund Policy

The FirstPlace Complete Move-Out Kit is a digital product delivered by instant download. Because the files are accessible immediately after purchase, all sales are generally treated as final.

Requesting a review

If you experience a technical problem with your download, were charged in error, or purchased by mistake, contact support@YOURDOMAIN.com within a reasonable time of your purchase. Include your order confirmation email or receipt so we can look into it. Refund requests are reviewed individually and are not guaranteed.

Technical issues

If a file in your download fails to open or appears corrupted, contact support and we'll help resolve it — this is usually faster and easier than a refund.

Your rights

Nothing in this policy is intended to limit any statutory rights you may have under the consumer protection laws applicable in your location. This policy does not make any claims about what those rights are — check the laws that apply where you live if you have questions about your specific rights.

Note to the site owner: this wording is a reasonable starting placeholder for a digital product, but it is not legal advice and makes no claims about consumer law in any jurisdiction. Review and finalize your actual refund policy before commercial launch.